NPA’s Certified Pawn Professional (CPP) program is now in its fourth year and continues to attract new participants. Course offerings have been administered to over 130 pawnbrokers since its inception in 2015, with 21 of them completing the requirements to receive their CPP designation. Those who can now add “Certified Pawn Professional” to their bio include:
Kara Blakeman, Classic Jewelry and Loan, Barboursville, WV
Ric Blum, Ohio Loan Co, Inc, Dayton, OH
Tim Collier, Pacer Ltd, Little Rock, AR
Johnny Frederick, H & F Pawn, Killeen, TX
James Gonzales, Brittex Financial, San Antonio, TX
Lisa Little, Fieldstone Jewelry & Pawn, Conyers, GA
Randi Nell, Big Dog Pawn, West Jordan, UT
Mark Schmidt, Carson Jewelry & Loan, Carson City, NV
Tony Wood, Old South Pawn, Macon, GA
Pamela Wright, The Wright Pawn & Jewelry Co, Houston, TX
The CPP program covers a wide variety of topics that are essential to a pawnbroker’s business. Receiving the designation elevates the professional standards of the recipient, recognizing him/her as one who is committed to their profession. It can open opportunities for advancement, increase earning potential, improve business acumen, and build confidence in pawn knowledge.
Courses are offered several times a year and include:
- Store Operations
- Marketing, Advertising, and Public Relations
- Human Resources
- Product Knowledge
- Federal Regulations
- Security, Risk, and Crisis Management
New candidates to the program must have at least three years of full-time work experience in the pawn industry and must complete the CPP application prior to registering for the first course. The CPP designation is obtained when a candidate completes the required number of courses, currently five out of six. Candidates have three years from the date of their first course to complete all required courses and they must recertify every three years in order to maintain their designation.
NPA membership is not required for participation in the CPP program, but it is highly recommended, and members do receive a significant discount on the course fees. The cost for each course is $199 for members; $499 for non-members.
So, why get certified if you already know how to do your job? Because it separates you from your peers and gives you the personal satisfaction that you have mastered your profession. And that’s a great return on your investment!
For more information, visit NationalPawnbrokers.org/about-the-cpp-program or email Helen Moore at Helen@NationalPawnbrokers.org.