The May 31, 2019 News and Alerts of ‘Upcoming Changes to MLA’ on the front page of the DMDC website states:
“Around June 27, 2019, DMDC will make significant changes to the Military Lending Act (MLA) website ( opens in a new windowhttps://mla.dmdc.osd.mil) to enhance security of the site and better protect the personal information of Service members. All users of the site will be required to create user accounts. A user account will be required to access both the Single Record Request and the Multiple Record Request capabilities of the MLA website. No search for active service on the MLA website will be possible without a user account.