YOUNG PAWNBROKER TO WATCH – Chelsea Burnette

Chelsea Burnette Pawnbroker

Vice President of JRD Companies, Inc (including Superior Pawn and Superior Guns and Range), Hampton, VA

Years in the pawn industry: 8

How I got started in the business: In 2011, I moved back to the U.S. from South Korea and helped my uncle during the holiday season. I continued to help out at my father’s store in 2012 and began full time in 2013.

The best advice I ever received: Own my decisions, and if I could back them up, I would be fine. I have found myself offering that advice to my employees. 

Greatest accomplishment in my pawn career: Building our loan balance and helping to shape the culture of our company. 

My favorite part of being a pawnbroker: My customers. Knowing how our business can help them makes me feel incredible. 

My media mix: 

  • Musical artists – It changes daily, but I am listening to Lizzo a lot lately
  • Social media – Instagram 
  • TV shows – Handmaid’s Tale, Outlander

My role models: My parents

My favorite movie: Period films like Pride and Prejudice and Jane Eyre

NPA members would be surprised to know that: I worked at The Living Theatre in New York City for a short time while I was in college. 

When I’m not at work: I spend time with my friends and family. 

If I wasn’t a pawnbroker: I would have pursued teaching English as a second language.