Pawn Expo Educational Sessions

Captain Richard Phillips

KEYNOTE

Leadership in Times of Crisis

Captain Richard Phillips

Tuesday, July 9, 2019,  9:15 – 10:30 AM

While we all aspire to live bravely in the face of life’s significant challenges, few of us are tested to live bravely before the guns of hostile Somali pirates who threaten our leadership and authority, our lives, and the lives of our colleagues. Before Somali pirates hijacked his cargo ship and held him captive for five days, making him the center of a riveting international drama which played out live on television, Captain Richard Phillips was as normal as each of us doing our best at work and home. Captain Phillips will share how planning and practice in our life and business prepares us to respond quickly and effectively when a crisis strikes.

Sally Morrison, CMO, Lightbox Jewelry

Sally Morrison

General Session

Lightbox Live

Sally Morrison

Tuesday, July 9, 2019,  10:45 – 11:45 AM

As pawnbrokers, we’ve all been made aware of the impact of lab-grown diamonds on our industry.  Lightbox is revolutionizing the industry and is a digital brand focused on a jewelry line of lab-grown diamonds.   Lightbox’s role is not to compete with diamonds, but to add a new sector to the jewelry domain.  To make us more aware of this emerging field, Chief Marketing Officer of Lightbox, Sally Morrison, will be presenting her point of view on the lab-grown space; specifically, how we can embrace this new jewelry sector, what to look for in identifying a Lightbox piece, and discussing the consumers’ feelings towards this rapidly changing market.

Fellow Pawnkrokers

Networking in the Fast Lane

Pawnbroker Networking Discussion

Tuesday, July 9, 2019, 1:45 – 3:00 PM

Network with your peers and make quick connections in this NPA twist on speed-dating. Ask and answer five questions, exchange business cards, and get better acquainted throughout the convention.

Roberto Doering

Roberto Doering

Security Technology

Roberto Doering

Tuesday, July 9, 2019, 1:45 – 3:00 PM

Innovations in Security Technology – How smart use of video analytics, WiFi, IoT, location systems, and other technologies are revolutionizing the way brick and mortar stores survive in the age of online shopping.

Edward Lewand

Edward Lewand

Fab or Fake – Designer Jewelry

Edward Lewand

Tuesday, July 9, 2019, 3:15 – 4:30 PM

Obtain the knowledge and tools to identify designer jewelry such as Tiffany, Harry Winston, and many others. Learn what to look for in counterfeits to ensure they don’t end up in your inventory.

Meredith Meuwly

How to Maximize the Value of Art and Collectibles through an Auction House

Meredith Meuwly

Tuesday, July 9, 2019, 3:15 – 4:30 PM

Whether fine art, collectibles, or numismatics, an auction house is a great way to turn objects into cash.  With 19 years of experience in auctions and appraisals, Meredith will explain how an auction works, what items are best sold through auction, when outside vetting or grading is needed, and marketing strategies for maximizing your auction results.  She will also share free on-line resources that are available to you at Heritage Auctions for identification and value research.  A Q&A will follow the presentation.

Joseph Kavan

Joseph Kavan

Firearms Dealer Liability

Joseph Kavan

Wednesday, July 10, 2019, 8:15 – 9:30 AM

Injuries and deaths involving firearms happen, and what started as a perfectly lawful sale morphs into a legal and financial nightmare for an FFL dealer. Once the trace requests and criminal proceedings subside, in come the personal injury lawyers looking to hold anyone and everyone they can liable for the injury, from dealer to gunsmith, distributor to manufacturer. Learn where your FFL stands today with respect to liability for injuries resulting from a firearm or ammunition sold.

Myriam Tashey

Myriam Tashey

A Deep Dive – Lab Grown Diamonds

Myriam Tashey

Wednesday, July 10, 2019, 8:15 – 9:30 AM & 9:45 – 11:00 AM

CVD lab grown diamonds began appearing in the gem diamond market about a decade ago. Colorless lab grown diamonds produced by Chemical Vapor Deposition (CVD) are becoming more common in the market. CVD-processed stones are much different from the natural diamonds produced by geologic forces. They are also vastly different from the High Pressure, High Temperature (HPHT) lab grown that have been manufactured since the mid-1950s. Myriam will demonstrate how to identify lab grown diamonds and the various tools available to assist you.

PANEL DISCUSSION

Women in Pawn – Attracting Female Customers

Panel: Lynden Miller, Gina Barkan, Beth Anundi

Wednesday, July 10, 2019, 9:45 – 11:00 AM

Everyone is looking for ways to expand their customer base, are you doing everything you can to attract female customers? Hear from three industry leaders, all woman, on the things you can do to make your store(s) more appealing to potential woman customers.

Lynden Miller Pawnbroker

Lynden Miller

Gina Barkan

Gina Barkan

Beth Anundi

Beth Anundi

PANEL DISCUSSION

Building Your Digital Community

Panel: Seth Gold, Lauren Kaminsky Goldman, Danielle Yanke

Thursday, July 11, 2019, 1:15 – 2:30 PM

What is a Digital Community? Move beyond basic social media and build a true presence online. Hear from two pawnbrokers and a digital media expert about ways to build and expand your digital community.

Seth Gold

Seth Gold

Lauren Kaminsky Goldman

lauren Kaminsky Goldman

Danielle Yanke

PANEL DISCUSSION

Ask the Experts: Pawnbroker to Pawnbroker

Panel: David Ashe, Sam Shocket, Joshua Davis

Thursday, July 11, 2019, 2:45 – 4:00 PM

You asked and they will answer. The panel will answer a variety of pawn industry questions from our Facebook posts and from the audience. This is your chance to pick the brightest brains in pawn.

David Ashe, CEO of La Familia Pawn & Jewelry

David Ashe

Sam Shocket

Sam Shocket

Joshaua Davis Headshot, Pawn Expo Speaker

Joshua Davis