Remembering Gerald Modell
Shareworthy Pawnbroker News In loving memory of Gerald Modell, a pioneer of the pawn industry and friend to all....
35 YEARS OF THE NPA
35 Years and Counting! How Did it All Begin? IN 1985, Miley O’Neal, owner of the Happy Hocker Pawnshop in Florida, started thinking about...
THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY
“Empathy fuels connection, sympathy drives disconnection. Rarely does an empathic response begin with ‘at least’.” ...
People of Pawn: Lisa Little, CPP
“IT IS LIKE ANY OTHER JOB. YOU GET OUT OF IT WHAT YOU PUT INTO IT.” LISA LITTLE HAS BEEN A PASSIONATE MEMBER of the pawn industry since...
SEOh-no! Where Do I get Started?
10/21/21 By Mark Campanale, NPA Digital Marketing Manager SEO (Search Engine Optimization) is the algorithm used by search engines to find...
Get To Know Your Customers, One Transaction At A Time
~ JEFF WILHELM WILL BE SPEAKING ON THIS TOPIC AT PAWN EXPO 2021! ~ BY JEFF WILHELM DIRECTOR STORE OPERATIONS NATIONAL PAWN AND JEWELRY My...
