HOW TO UPDATE YOU PROFILE ON PAWNFINDERS.COM
When a customer searches Pawnfinders.com for a pawn shop in their area, how does your profile appear? Do you have your logo, pictures of...
THE CUSTOMER EXPERIENCE BEGINS WITH EMPATHY
“Empathy fuels connection, sympathy drives disconnection. Rarely does an empathic response begin with ‘at least’.” ...
WHAT DO I GET FOR ‘LIKING’ YOU ON FACEBOOK?
by Mark Campanale, Digital Marketing Manager The sign says, ‘Like Us On Facebook!’ Ok. Done. Now what? I know that when I...
YUP, YOU SCREWED UP. NOW LET’S FIX IT.
by Mark Campanale, Digital Marketing Manager Accidents, mistakes, and bad experiences happen; and ‘happen’ is a great word, as it means...
How to Empower the Pawn Industry Using Effective Communication with Lawmakers
memberonly folder=”Pawnbroker Members, International PB Members, IP Members, Canadian PB Members, staff, Members Only Code”...
OCC’s Proposed Rule on Fair Access to Financial Services
We would like to take this opportunity to thank everyone who took the time to submit a post in support of the OCC’s Proposed Rule on...